Sooner or later, every small group will experience conflict. In some groups, conflict will become evident from the first meeting. In others, great pain is taken to avoid conflict. The members maneuver around it and make it clear that "we don't do conflict here." But the ways we behave ...
Practical guidelines for leading in a difficult situation
Betty Veldman-Wieland
Conflict is a normal part of small-group life. In fact, if we don't have conflict, someone is not being honest. People are just too different from one another to avoid it completely.
Personally, I do not like conflict. It makes me feel, well, conflicted! At the same time, I believe that understanding the nature of conflict and being prepared to deal with it as a small-group leader, coach, or staff ...